Terms of Service
Effective Date:August 4, 2025
Welcome to DokimAI! These Terms of Service ("Terms") govern your access to and use of our SaaS platform, website, and services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use our Services.
1. Acceptance of Terms
You acknowledge that you have read, understood, and agree to be bound by these Terms, which may be updated by us from time to time. We will notify you of any material changes by posting the new Terms on our website and/or by other reasonable means. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.
2. Description of Services
DokimAI provides a Software as a Service (SaaS) platform offering full-cycle testing and assessment services. Our Services include, but are not limited to, the generation of Cognitive, psychometric, and skills-based assessments, personality and career tests. Platform offers customizable test creation tools and provides performance insights and personalized feedback using Artificial Intelligence (AI).
3. Eligibility and User Accounts
- Eligibility: You must be at least 16 years old to use our Services. By using the Services, you represent and warrant that you are at least 16 years old.
- Account Registration: To access certain features of the Services, you will be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
- Account Security: You are responsible for maintaining the confidentiality of your account login information (username and password) and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this Section.
4. Use of Services
- Permitted Use: You may use the Services solely for your personal, non-commercial use, in accordance with these Terms.
- Prohibited Conduct: You agree not to:
- Use the Services for any illegal or unauthorized purpose.
- Attempt to gain unauthorized access to our systems or networks.
- Interfere with or disrupt the integrity or performance of the Services or data contained therein.
- Distribute, sublicense, lease, sell, resell, rent, or otherwise make the Services available to third parties.
- Modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Services.
- Use any robot, spider, site search/retrieval application, or other automated device, process, or means to access, retrieve, scrape, or index any portion of the Services or any content.
- Upload or transmit any viruses, worms, defects, Trojan horses, or any other items of a destructive nature.
- Remove any copyright, trademark, or other proprietary rights notices from the Services or materials originating from the Services.
- Use the Services to generate content that is defamatory, obscene, pornographic, hateful, or otherwise objectionable.
- Attempt to undermine the security or integrity of our systems or networks.
- Accuracy of AI-Generated Content: While our AI aims to provide high-quality and relevant test content, we do not guarantee the absolute accuracy, completeness, or suitability of all AI-generated tests or assessment results for every specific situation. The tests and results are provided for informational and self-assessment purposes only and should not be considered professional advice or a substitute for expert consultation.
5. Intellectual Property
- Our IP: All intellectual property rights in and to the Services, including but not limited to, the software, design, text, graphics, logos, images, audio clips, video clips, data compilations, and the AI algorithms and models used to generate tests, are owned by DokimAI or its licensors. These rights are protected by copyright, trademark, patent, and other intellectual property laws.
- Your Data: You retain all ownership rights in the data and information you provide to us when using the Services (“Your Data”). You grant DokimAI a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform Your Data solely for the purpose of providing and improving the Services to you, and for developing and improving our AI models (in an aggregated and anonymized form where appropriate).
- AI-Generated Test Content: The test questions and assessment reports generated by our AI for your use, based on your input, are provided for your personal use with the target audience specified in “Respondents” menu of the platform. Any commercial use, reproduction, or distribution of these generated tests or reports without our express written consent is prohibited.
6. Fees and Payments
- Pricing: Access to certain features of the Services may require payment of fees. All fees are clearly stated on our website..
- Payment Terms: All fees are payable in US Dollar and are due at the time of purchase. We use third-party payment processors Paddle to process payments. By making a purchase, you agree to their terms and conditions.
- Refund Policy: Refunds may be considered on a case-by-case basis at our sole discretion.
- Taxes: You are responsible for any applicable taxes (e.g., sales tax, VAT) associated with your purchase of Services.
7. Privacy
Your privacy is very important to us. Our Privacy Policy, available at Privacy Policy Page, explains how we collect, use, and disclose your personal information. By using the Services, you agree to the collection and use of your information as described in our Privacy Policy.
8. Disclaimers
- NO WARRANTY: THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, DokimAI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
- AI GENERATION: WHILE WE STRIVE TO PROVIDE HIGH-QUALITY AI-GENERATED TESTS AND ASSESSMENTS, WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE. YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.
- NO PROFESSIONAL ADVICE: THE INFORMATION AND ASSESSMENTS PROVIDED THROUGH THE SERVICES ARE FOR GENERAL INFORMATIONAL AND SELF-ASSESSMENT PURPOSES ONLY AND DO NOT CONSTITUTE PROFESSIONAL, PSYCHOLOGICAL, OR ANY OTHER TYPE OF ADVICE. YOU SHOULD NOT RELY ON THE INFORMATION PROVIDED AS A SUBSTITUTE FOR, OR TO REPLACE, PROFESSIONAL ADVICE OR DIAGNOSIS.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DokimAI, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICES, EVEN IF DokimAI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL THE TOTAL AGGREGATE LIABILITY OF DokimAI AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICES, EXCEED THE AMOUNT YOU PAID TO DokimAI FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify, defend, and hold harmless DokimAI and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from your (or anyone using your account’s) violation of these Terms or your use of the Services.
11. Termination
We may terminate or suspend your access to the Services, in whole or in part, at any time and for any reason, including without limitation if you violate these Terms, with or without notice and without liability. Upon termination, your right to use the Services will immediately cease. Sections 5, 8, 9, 10, 11, 12, and 13 shall survive any termination of these Terms.
12. Governing Law and Dispute Resolution
- Governing Law: These Terms shall be governed by and construed in accordance with the laws of Georgia and international laws, without regard to its conflict of law principles.
- Dispute Resolution: Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or validity thereof shall be finally settled by arbitration in accordance with the Law of Georgia on Arbitration by one arbitrator appointed in accordance with the said Rules. The place of arbitration shall be Tbilisi, Georgia. The language of the arbitration shall be English.
- Class Action Waiver: You agree that any disputes with DokimAI will be conducted on an individual basis only and that you will not initiate, join, or participate in any class action, consolidated, or representative proceeding with respect to any dispute, claim, or controversy.
13. General Provisions
- Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and DokimAI regarding your use of the Services.
- Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
- Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and DokimAI’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
- Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.
- Contact Information: If you have any questions about these Terms, please contact us at [email protected].